Privacy Policy

Privacy Policy – Mesotherapy Store

Effective Date: April 2022

Business Entity: Mesotherapy Store (operated by XZ Natural Laboratory LLC)

Location: Florida, USA

1. Overview

At Mesotherapy Store, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or purchase from our website or interact with our services. We are committed to handling your data with care, in accordance with applicable laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Florida privacy legislation.

By accessing or using our website, you consent to collecting and using your information as described in this policy. If you disagree with this policy, please do not use our services.

2. Information We Collect

We collect only the personal information that is necessary to fulfill your order, provide support, or comply with legal requirements.

A. Information You Provide Voluntarily

Contact information: Name, email address, phone number, billing and shipping address.
Account credentials: Username and password, if you create an account.
Order details: Product selections, payment information (processed securely via third-party providers), and order history.
Customer service data: Messages, reviews, questions or inquiries submitted through our contact forms or support channels.
Marketing preferences: If you subscribe to our newsletter or SMS alerts.

B. Information Collected Automatically

When you use our site, we may collect data through cookies and tracking technologies, including:

IP address
Device type and browser
Date/time of access
Pages visited
Referral URL

This information helps us improve website performance, enhance your experience, and ensure security.

C. Information from Third Parties

We may receive personal data from:

Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., USPS)
Analytics tools (e.g., Google Analytics, Facebook Pixel)
Advertising partners and social media platforms

3. How We Use Your Information

Your personal information is used for the following purposes:

To process and fulfill orders
To communicate with you about your purchases, returns, shipping, or support inquiries
To improve our website and customer experience
To comply with legal and regulatory obligations
To prevent fraud and enhance security
To send marketing communications, if you opt in
To analyze usage patterns for business optimization

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your data based on:

Your consent, where applicable (e.g., newsletter sign-ups)
Performance of a contract, when fulfilling your orders
Legal obligations, such as maintaining tax records
Legitimate interests, including improving our services and preventing fraud

5. Sharing Your Information

We only share your data with trusted third parties that help us operate our business. These may include:

Payment processors
Shipping carriers
Email service providers
Analytics and marketing tools
Legal and compliance advisors

All third parties are contractually obligated to maintain the confidentiality and security of your data.

6. Data Retention

We retain your personal information only for as long as necessary to:

Provide services to you
Comply with legal requirements
Resolve disputes
Enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate information
Right to delete your data (“right to be forgotten”)
Right to data portability
Right to object to or restrict processing
Right to withdraw consent
Right to opt out of marketing communications

To exercise any of these rights, contact us at:
📧 info@mesotherapystore.com

We will verify your identity before processing your request. You may also designate an authorized agent to act on your behalf.

8. Cookies and Tracking Technologies

We use cookies to:

Enable essential site functionality
Analyze website usage and traffic
Personalize your shopping experience
Facilitate marketing campaigns

You can manage your cookie preferences through your browser settings or using our website's cookie consent banner.

9. Security Measures

We use industry-standard security protocols and tools to protect your data. This includes:

Secure Socket Layer (SSL) encryption
Firewalls and malware protection
Access controls and authentication procedures

Despite these measures, no system is completely secure. We encourage you to use strong passwords and notify us of any suspected unauthorized activity.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with information, please get in touch with us immediately.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before sharing any personal information.

12. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy and, where required, notify you of significant changes.

Your continued use of our website after any changes means you accept the updated terms.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please get in touch with us at:

Mesotherapy Store
📍 140 S. Dixie Hwy, Hollywood, FL 33020, USA
📧 info@mesotherapystore.com
📞 +1 305 733 5470

This Privacy Policy is part of our Terms and Conditions. You agree to both by using our site.